Contact

Address:

Cel-Ga

United Kingdom

66E Kensington Church Street

London, UK, W8 4AH

Have any questions?

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RETURNS

Can I exchange the item for one of the same value?

Cel-ga team must be informed within 14 days of receipt of delivery of your intention to return any item.             

All 'returned' goods must be delivered to Cel-ga store in the same condition as they were sent. 

Refund of purchase price less a 15% restocking fee will be refunded by the same method as the payment was made.

Postage and Packing will not be refunded. for further information please refer to Terms & Conditions.

What if the item arrives damaged?

Items damaged in transit must be documented (i.e. photographed) on delivery and e-mailed to Cel-ga team immediately. All the original shipment wrap and packaging must be kept by you in order to process a successful compensation claim.

The Cel-ga team will securely package your items, in the rare occasion of damaged on arrival, please contact us at info@cel-ga.com with your sales reference number and we will endeavour to resolve the matter as promptly as possible.  

VAT no.: 275 2033 19 | Company no.: 10841426

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See our anime and manga memorabilia in person at:

66E Kensington Church Street

London, UK, W8 4AH

Mon. - Sat., 10am - 6pm

Contact us at:

Tel.:+44 (0)207-229-2934

info@cel-ga.com